Shipping policy
Shipping Policy (United States)
■ Shipping Methods
We ship all international orders via Japan Post using the following services:
- EMS (Express Mail Service)
- International Parcel Post (SAL / Air)
Items are carefully packed in soft packaging or cardboard boxes depending on the product.
■ Shipping Rates
A flat shipping fee of ¥3,000 (JPY) applies to all orders shipped to the United States.
■ Processing Time
Orders are processed and shipped within 1 business day of order confirmation (excluding weekends and Japanese public holidays).
Please note that during peak periods, adverse weather conditions, or carrier delays, shipping may take longer than usual.
■ Estimated Delivery Time
- EMS: approximately 5–10 business days
- International Parcel (SAL/Air): approximately 2–4 weeks
Delivery times may vary depending on customs clearance and local postal conditions.
■ Tracking
A tracking number will be provided via email once your order has been shipped. You can track your package through Japan Post's website or your local postal service.
■ Customs & Duties
Please note that international shipments may be subject to customs duties and import taxes upon arrival in the United States. These charges are the responsibility of the recipient.